Global Service – Liyang Huake Machinery Co.,Ltd

Global Service

Each Huake customer has specific request and need to be satisfied for product and service including logistic, B2B. By partnering with elevator companies, understanding their needs and suggesting solutions for improvements, HuaKe has developed a wide range of recommendations for guide rail and accessory supply.
  • Packaging solutions
  • Commission or contract solutions
  • Hoistway systems
GLOBAL SERVICE

Delivery time

The continual evaluation of our delivery performance provides a measurement for service quality evaluation. HuaKe stresses the importance of this aspect in its operations and employee training. Speed, security and quality: these are the common features of our service, these the unavoidable guarantees of a large Group such as HuaKe.
GLOBAL SERVICE

Logistics

HuaKe utilizes the method of transportation that best satisfies Customer delivery requirements and contracts with top transport companies that guarantee fulfilment of services and delivery terms.
GLOBAL SERVICE

Packaging

HuaKe supplies all rails with packaging which assures the delivery of perfect guide rails. Providing protection for the key (tongue) and keyway (groove) and also assists with labelling and marking the product for easier identification. Beyond standard packaging a wide range of customized solutions for guide rails and accessories are in place in all HuaKe units.
GLOBAL SERVICE

Rust inhibitor

To ensure the right protection of machined surfaces rust protective coating must adapt to various transport methods, storage conditions and final cleaning process. Beside world standard rust inhibitors, special Customer’s protective coating are managed in HuaKe ’s production lines.
GLOBAL SERVICE

Customer service

HuaKe takes pride in our dedication to Customer service. The company provides details in training programs for our Customer service staff, to ensure that each Customer request is handled professionally and promptly whenever the client need it.